Delivery Process - Racing Planet UK
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For your convenience you can select click and collect from our Stourbridge Facility

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DELIVERY PROCESS

Despatch & Delivery Information

For all orders where all parts are stocked in th the UK and received before 2pm Monday - Fridays will be despatched same day (unless otherwise stated). Orders received after these times will be sent the next working day. We only despatch complete orders so if any of the items you purchase show 3-5 working days delivery then this will be the delivery time for the entire order.

Please note Saturdays, Sundays and Bank Holidays do not count as a working day for despatch or delivery.

Should you not receive your item within the specified time, please contact us through the support ticket system and we will look into this for you. However, we would ask you to please allow suitable time for delivery as delays in the delivery process can occur i.e. weather conditions and bank holidays etc.

Please note, in all circumstances, once goods leave our premises, the service passes over to Royal Mail or other selected courier service so we would ask you to please understand that missed deliveries, lost parcels, damaged items etc. are beyond our control and we will do everything we can to assist you and make sure you get a replacement as soon as possible.

Please note courier service (DPD) is only available for mainland UK and excludes all UK islands and Northern Ireland. If you select courier service or this service is as standard we will downgrade to Royal Mail and we will not be able to guarantee the next day delivery. Please also note that courier deliveries to the Highlands can be a 2-day delivery service.

Important Notice

Products can be located in either the UK or German warehouse. To find out the delivery time of the item you are ordering please click on the "details" tab, where the delivery information will be given. For items in stock in the UK the delivery time will show 1-2 working days, and for items in stock in Germany the delivery time will show 3-5 working days. If ordering items “only” in the UK the order will leave the same day if ordered before 2pm. You will receive email updates on the process of your order.

Important Notice - OEM Parts

When ordering any parts from the OEM parts categories, orders have to come direct from the factories and then onto the warehouse in Germany to be forwarded on to us in the UK. We will then send the order onto you. We try and make the process as fast and efficient as possible but please be aware that OEM parts orders are likely to take at least 1-3 weeks from the point of order so please keep this in mind when ordering as we have no way of speeding this up.
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For the scooters and bikes of: Adly Aprilia Benelli Baotian BTM CPI Honda Hyosung Keeway Kymco Malaguti PGO Vespa Peugeot Piaggio SYM TGB Yamaha and many more, we are offering spare parts & accessories of brands like: Airsal Arreche Artek GiVi Heidenau Kenda Koso Kymco Leovince Malossi Naraku Polini Turbokit Top Racing Tecnigas and Yasuni. From exhaust, cylinder kit, drive belt, clutch, crankshaft, CDI, carburettor, air filter, battery to body parts - we have it.

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© Racing Planet Vertrieb GmbH 2004-2015 | CENTRAL LEISURE Ltd. trading as RACING PLANET UK
*incl. VAT plus shipping
01384 265356
01384 265356